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OETKER COLLECTION job vacancy search engine

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General Manager Club & Spa



Oetker Collection is the most inspiring selection of masterpiece hotels in the world. Oetker Collection embodies the finest of traditional European hospitality. These elite luxury hotels are strung together like pearls on a chain. Each is one-of-a-kind, unified by a desire to deliver the very best of life.

The Lanesborough is one of our Oetker Collection Masterpiece.

The Lanesborough classically British service in a remarkably vibrant and elegant London residence.

By joining our teams, you are committed to respecting the values that make The Lanesborough and Oetker Collection famous.

The Lanesborough invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Collection Hotels.

The teams of The Lanesborough are waiting for you to have an exceptional experience!


Permanent Contract





London, United Kingdom

In your position, you will have the opportunity to share our values: Family, Authenticity, Trustworthy, Joy, Subtlety, Humility, Creativity.


We are looking for an experienced and passionate General Manager Club & Spa to lead a fantastic team at London’s finest Luxury Health Club. The Lanesborough Club & Spa is an extension of the hotel’s graceful splendour. Designed by London-based interior practice, 1508, it unfolds in a luxurious palette of glossy wood, scintillating marble and sumptuous silk wallpaper, flourished with gleaming gold fixtures and baroque touches. Sleek interiors reflect the hotel’s resplendent décor, while seamlessly incorporating state-of-the-art facilities. The generous 18,000 sq ft space is home to an expansive gym, hydrotherapy pool, sauna and suite of thermal treatment rooms, exclusively available to members and hotel guests only. The Lanesborough Club & Spa has collaborated with London’s resident experts on a comprehensive menu of fitness and wellbeing treatments including revered facialist Anastasia Achilleos, beauty brands ila and La Prairie and fitness experts Bodyism.


As General Manager Club & Spa you will ensure that your team provides an exceptional guest service experience as well as smooth and efficient operation. You will be an excellent communicator and take a hands-on approach to your role supporting your team. As part of your role you will be managing our partnership with Bodyism, as well as overlooking our Personal Trainers and Spa Team. Your will provide a friendly and pleasant environment for all members and hotel guests. You will be able to promote and be confident with all facilities offered in the Club & Spa as well as in the hotel.


As General Manager Club & Spa you will have a real pride and passion for what you do, with the ability to build rapport and long-term relationships with members and guests. You will encourage the team to bring up new ideas and develop the skills and effectiveness of all team members through the appropriate training, coaching and mentoring.


In return we offer fantastic industry leading rewards and benefits (Conditions apply):

  • Dental and Optical Benefits
  • Season Ticket Loan
  • Private Medical Insurance
  • Meals on Duty
  • Enhanced Pension Scheme
  • Tailored Uniforms
  • Cycle Scheme (Loan to Purchase)
  • Dry Cleaning (Non Uniformed Ambassadors)
  • Childcare Vouchers
  • Training & Development Plans
  • Social Committee Activities
  • Training Fund Assistance
  • Awards & Recognition Programs

This is an excellent opportunity to lead our fantastic Lanesborough Club & Spa team in one of London’s most exclusive luxury hotels and offers excellent career and development opportunities. The ideal candidate would be able to demonstrate the following attributes

  • Experience in a similar role within a luxury Club & Spa preferably within the London market
  • Excellent command of the English language and a second language would be preferred
  • Previous experience of managing and developing a team effectively
  • You will be required to possess good communication skills, both verbal and written, including complaint handling and resolution.
  • Ability to lead a team and coordinate a department
  • Immaculate grooming standards
  • Show drive for Excellent Customer Service leading by example
  • Passionate about fitness and wellbeing
  • Please note this role requires an element of manual handling




In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process


If you wish to invest in Oetker Collection, we encourage you to take this opportunity and we would be very happy to have you as member of our team.

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