Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
The collection includes Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, L’Apogée Courchevel, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez.
The Lanesborough – classically British service in a remarkably vibrant and elegant London residence.
The Lanesborough invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.
The team of The Lanesborough are waiting for you to have an exceptional experience!
Membership Manager
We have an exceptional opportunity to join our Club & Spa Team at The Lanesborough.
Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
Oetker Collection
Masterpiece Hotels
Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
Candidate Profile
The role of Membership Manager is to assist in driving and increasing membership sales and awareness of The Club to prospective clients, businesses and existing hotel guests, ensuring that sales targets are met or exceeded. The Membership Manager shall show a thorough understanding of the product, including all aspects of membership, club offerings and treatments available and will work closely with the Sales & Marketing team of The Lanesborough and General Manager of our Club & Spa to identify business development opportunities and maximise revenue from membership sales.
The successful candidate will build upon existing guest relations as well as establish a strong, exclusive membership base. As Membership Manager you will have a real pride and passion for what you do, with the ability to build rapport and long-term relationships with members and guests.
Key Requirements
The ideal candidate would be able to demonstrate the following attributes:
- Proven track record of similar experience in a similar position within a luxury/club environment.
- Excellent command of the English language and a second language would be preferred
- You will be required to possess excellent communication skills, both verbal and written, including complaint handling and resolution.
- Immaculate grooming standards
- Show drive for Excellent Customer Service leading by example
- Reasonable hours as required to meet the business demands, weekend and evening work may be required