Core Skills & Competencies:
• Service Excellence – Leads by positive example to strive for service excellence.
• Organized – High attention to detail with strong administrative skills.
• Operational expertise – Demonstrates strong knowledge of luxury service procedures and policies.
• Communication – 100% English language (verbal and written) proficiency.
• Decision-making and problem solving – Responds promptly, exercising sound and reasonable judgment, ultimately ensuring successful problem resolution.
• Strong leadership – Inspires team member commitment, loyalty and motivation though progressive supervisory practices that foster teamwork, safety, family spirit, genuine kindness and elegance.
• Emotional maturity – Internally proud, outwardly gracious and humble.
• Coaches and mentors – Fosters a climate of continuous learning, growth and improvement, with a strong commitment to career development of others.
• Ethical and professional conduct – Fulfills responsibilities with highest integrity.
• Technology proficiency– Fully competent in all systems used within department, including Windows based programs, reservations system and PDA technology.
Education & Experience:
• Minimum 2 years previous work experience in a similar capacity with an international world-class hotel.
• Hospitality Management diploma
• May be required to work evenings, weekends, and/or weekends
Must be presently legal to work in the USA to be considered.