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Sales Coordinator

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Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.


The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, The Woodward in Geneva, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. 

 

The Vineta Hotel - situated in the heart of Palm Beach, the Vineta Hotel will be located just two blocks off Worth Avenue. Set soon, the hotel will be reborn following a top-to-bottom renovation.

The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Collection Hotels.

The team of the Vineta are waiting for you to have an exceptional experience!

 

 

Contract

01. Permanent

 

Place

Palm Beach, Florida, USA

 


Position Profile:

 

A catalyst for the efficiency of the Sales and Marketing and provide administrative assistance to the Sales team and guests.  es, Guest and Owner satisfaction.


• Demonstrate a high level of creativity, personal commitment to service excellence and an emotional sense of gracious hospitality.


• With high integrity, strive to provide a 5 diamond/5 star experience to guests and team members, while providing Oetker Collection's legendary hospitality in all interactions.


• Assist the Director of Sales & Marketing and seeing that all meeting set-ups are exactly to the clients specifications.


• Provide high attention to detail in all communication, assist in processing reports, contracts, proposals and Request for Proposal’s under guidance from Sales team, ensuring the value of luxury is communicated through all written and verbal presentations.


• Input data to the contact management database, ensuring the system is kept up-to-date, accurate and current at all times.


• Maintain records on behalf of the Sales and Marketing department, ensuring that a filing system is established and that documents are readily available when needed.


• Track availability of Sales Managers and for those who are travelling on company business, assist with itineraries, flights, bookings and other travel needs.


• Update key sales reports and manuals for the Director including the marketing plan, marketing manual and departmental action plans/reports.


• Respond to general telephone inquiries on behalf of Sales team.


• Attend Sales team meetings, participate, record, prepare and distribute meeting notes.


• Assist Sales Managers in site inspections, client entertainment and familiarization trips.


• Use effective Customer Relationship Management techniques via Delphi and other initiatives to build and maintain relationships. 


 

We offer an excellent remuneration package, including salary, health & dental benefits, 401K and ongoing learning & development from our Masterpiece Academy.

Be a part of history and a superstar team!

 

 


Core Competencies:

 

 • Administration Competence– Able to provide competent administrative assistance, processing, typing, faxing and copying requirements in accordance with acceptable professional business standards.


• Industry knowledge– Demonstrates understanding for the local business travel market, knowledge of the core competition and luxury hotel standards.


• Service Excellence– Highly developed customer service skills, genuinely warm presence, a sincere and outgoing nature, and to strive for service excellence.


• Detailed oriented– Highly organized, superior time management skills, exceptional attention to detail particularly with BEO’s, contracts, proposals and other documents.


• Relationship & Impression Management– Abilities to build and maintain strong professional relationships and can make a naturally positive, lasting impression.


• Teamwork & Respectful workplace– Friendly and helpful demeanor with an exceptional ability to work well within a small, tight-knit sales team.

 

Communication– Excellent verbal and written communication with 100% fluency in English, displaying standards in line with expectations through appearance, manners, language and interactions.

Education & Experience:

 

• Minimum 1 years previous work experience in a similar sales administration, service or support capacity mandatory.

 

• Previous experience within an international world-class hotel brand is an asset.


• Hospitality Management Diploma or Degree

 

 

If you wish to invest in Oetker Collection, we encourage you to take this opportunity and we would be very happy to have you as member of our team.