
Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
The collection includes Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, L’Apogée Courchevel, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez.
The Lanesborough – classically British service in a remarkably vibrant and elegant London residence.
The Lanesborough invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.
The team of The Lanesborough are waiting for you to have an exceptional experience!
IT Assistant
We have an exceptional opportunity to join our IT Team at The Lanesborough.
Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
Oetker Collection
Masterpiece Hotels
Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
Candidate Profile
As IT Assistant, you are responsible for assisting the Head of IT in the implementation and upkeep of in-house IT systems, providing technical support to our guests and team at all times.
Duties and responsibilities include:
- Support the Head of IT, in ensuring smooth operation of the local area network at each location ensuring any disruption cause the minimum amount of disruption
- To ensure that calls for support are logged and dealt with promptly and appropriately
- To ensure all backups are completed successfully
- Prioritizing and managing open support cases at one time
- Installing and configuring computer hardware, operating systems and applications
- Supporting the roll-out of new applications and project roll outs
- Maintaining PCs, printers, telephones and credit card terminals, coordinating quarterly preventative maintenance
- Setting up new users’ accounts, profiles, permissions and dealing with password issues
- Support the Head of IT, in working closely with users to improve efficiency in the use of Systems across group
Key Requirements
The ideal candidate would be able to demonstrate the following attributes:
- Previous experience in a similar within a 4* or 5* establishment is essential
- Excellent command of the English language and a second language would be preferred
- Immaculate grooming standards
- Ability to work on own initiative is essential
- Be available, flexible and willing to work a 24h roaster when required
- Knowledge of Opera system would be preferred