Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
The collection includes Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, L’Apogée Courchevel, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez.
The Lanesborough – classically British service in a remarkably vibrant and elegant London residence.
The Lanesborough invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.
The team of The Lanesborough are waiting for you to have an exceptional experience!
Night Manager
We currently have an excellent opportunity for an experienced and passionate Night Manager to join a fantastic team at The Lanesborough.
Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
Oetker Collection
Masterpiece Hotels
Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
Candidate Profile
As a Night Manager, you will lead by example in delivering a seamless and exceptional guest experience throughout the night. With a hands-on approach and a calm, solutions-focused mindset, you will oversee nightly operations, support the Front Office team, and ensure the safety, comfort, and satisfaction of all guests. You will be confident in making decisions, handling guest requests with discretion and professionalism, and communicating effectively with all departments to ensure a smooth overnight transition. A keen eye for detail is essential, particularly when overseeing the night audit process and ensuring accurate reporting. You will have previous leadership experience in a Front Office or night operations role, a genuine passion for hospitality, and the ability to remain composed in a fast-paced, guest-focused environment.
Key Requirements
The ideal candidate would be able to demonstrate the following attributes:
- Previous experience within Front Office in a 4* or 5* establishment is essential and experience in the luxury London market would be preferred.
- Ensure a friendly and pleasant environment for all guests ensuring that Guest Recognition is at the forefront of service.
- Handle all guest enquiries and complaints in a courteous and effective manner, ensuring all issues are rectified to the guest’s full satisfaction.
- Excellent command of the English language and a second language would be preferred
- Immaculate grooming standards
- Ability to work on own initiative is essential
- Be available, flexible and willing to work permanent night shift pattern is essential
- Knowledge of Opera system would be preferred
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