Position Profile:

With personal commitment and an emotional sense of gracious hospitality, make the most positive impact on guest experiences throughout all aspects of their stay through maintenance, repair and upkeep of guestrooms, equipment, public and heart of house areas.

• With high integrity, provides a 5 diamond/5 star experience to guests and provides Oetker Collection's legendary hospitality.

• Provide technical expertise and competence in areas of painting, general maintenance, repairs of mechanical equipment in front of the house areas, as well as back of the house areas including kitchen, electrical, mechanical, and HVAC systems.

• Prioritize and respond to all guests/rooms and internal requests, promptly and effectively, as required.

• Fulfill responsibilities according to established standards and core practices, with genuine care, attention and detail, using approved hotel products, tools and supplies.

• Perform preventative maintenance activities, as directed.

• Maintain positive internal and external relationships and communicate with internal team members to advise of guest service needs, items which require maintenance, issues or concerns in a prompt, proactive manner as appropriate.

• Accurately maintain work-order and other tracking systems.

• Ensure compliance to all hotel policies, standards, procedures and practices.

• Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, family spirit and genuine kindness.

• Respect environmental guidelines.

• Assist other associates/ departments and undertake other ad hoc related responsibilities, as required.