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Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.


The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, The Woodward in Geneva, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. 

 

The Vineta Hotel - situated in the heart of Palm Beach, the Vineta Hotel will be located just two blocks off Worth Avenue. Set to debut second half 2024, the hotel will be reborn following a top-to-bottom renovation.

The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Collection Hotels.

The team of the Vineta are waiting for you to have an exceptional experience!

 

 

Contract

01. Permanent

 

Place

Palm Beach, Florida, USA

 


Position Profile:


Provides expert wine knowledge to guests, colleagues, and management in all F&B outlets, with creativity, personal commitment, and an emotional sense of true hospitality.

With high integrity, ensure that guests experience the highest quality of 5-star standards with personality and style.


Interact with colleagues as internal customers, strategic partners in delivering Oetker Collection hospitality according to brand service deliverables.



Demonstrate creativity, personal commitment to service excellence and an emotional sense of gracious hospitality.


As a true service Ambassador, meet service expectations proactively, promptly, professionally, with genuine care to attention, detail, and efficiency.


Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions.


Maintain comprehensive current knowledge of wines, other beverages, competitors, and industry practices.


Make recommendations to the Head Sommelier on the selection of wines and related beverages, including the cellaring, promotion and typing of all services or products.


Ensure accurate wine inventory management.


Ensure compliance to all hotel policies, standards, and Oetker Collection’s Core practices.


Maintain positive internal and external relationships, familiarity with local venues, attractions, restaurants, events, and Oetker Collection hospitality standards.


Provide and maintain expert wine knowledge, including appropriate recommendations for vintage, food and wine pairings, vineyards, and comparables, as requested.


Monitor and ensure smooth operations of appointed section, check for quality and presentation to designated standards for all items prior to serving.


Greet guests, attend to food, beverage and other service needs as appropriate and ensure accurate reporting of charges to guest folios.


Address complaints at earliest and first point of guest contact, ultimately providing outstanding service.


Apply the necessary precautions with regards to food safety and hygiene standards.


Undertake other ad hoc related responsibilities, as required.

 


We are delighted to offer:


An excellent renumeration package including an attractive salary, progressive health & dental, life insurances, 401k pension underscored by an inspiring work environment, ongoing learning & development through the Masterpiece Academy, and an opportunity to be the best.

 

 


Core Skills & Competencies:


Functional knowledge – Passion for wine, food and strives to exceed expectations for service excellence with demonstrated understanding of international fine dining, wine, beverage, and service standards commensurate of the leading hotels in the world.


Customer Service Excellence – Exceptional service style, genuinely warm presence, friendly, sincere nature, drive for service excellence, internally proud, outwardly gracious, and humble.


Internal Service – appreciation that ‘internal customers’ are considered strategic partners.


Communication – Excellent communication and social skills, 100% fluency in English


Wine Expertise – Extensive wine knowledge.


Emotional maturity – Interacts with others in a respectful manner, with demonstrated qualities of sincerity, graciousness, and a family spirit.


Ethical and professional conduct – Fulfills responsibilities with highest integrity.
Technology proficiency– Operates and maintains all departmental equipment, fully competent with Micros POS.


Required to work nights, weekends, and/or holidays.

 

Education & Experience:


Sommelier training and designation mandatory.


Minimum 2-year previous work experience in a similar capacity at a fine dining restaurant or 5 star hotel.

 

Must be presently legal to work in the USA to be considered.

 

 

 

If you wish to invest in Oetker Collection, we encourage you to take this opportunity and we would be very happy to have you as member of our team.