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Assistant In Room Dining Manager / Assistant Head Butler

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Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.


The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, The Woodward in Geneva, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. 

 

The Lanesborough – classically British service in a remarkably vibrant and elegant London residence.

The Lanesborough invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Collection Hotels.

The team of The Lanesborough are waiting for you to have an exceptional experience!

 

 

Contract

01. Permanent

Start Date

15/09/2022

Place

London, United Kingdom

 


We have an exceptional opportunity to join our Butlers Team at The Lanesborough. As Senior Butler you are able to promote and be confident with all the facilities offered at The Lanesborough. We are looking for our future ambassadors to have a warm and welcoming personality, with high standards of professionalism and a drive to provide a memorable experience to each and every guest. You will be responsible for all amenities, facilities and guests requirements within the guest room or suite. Be attentive and respond swiftly to guest requirements, ensuring genuine recognition and anticipating guests' needs during every step of their stay. Coordinate in preparation for the guests' stay by communicating to relevant departments and upholding an extensive guest's history using Opera system and the Butler private log.


 

Competitive + Service Charge


 

The ideal candidate would be able to demonstrate the following attributes.

·         Previous experience in a similar role within 5 star establishment is essential and experience in the luxury London market would be preferred.

·         Excellent command of the English language and a second language would be preferred

·         Immaculate grooming standards

·         Have extensive knowledge of emotional intelligence, body language and non-verbal communication 

·         Ability to work with minimum supervision

·         Show drive for Excellent Customer Service

·         Be available, flexible and willing to work a 24h roaster when required

·         An element of Manual handling will be required


 

If you wish to invest in Oetker Collection, we encourage you to take this opportunity and we would be very happy to have you as member of our team.